
Check-in & Check-out
Check-in is from 14:00 and check-out is at 11:00.
Guest Rooms
Valuing comfort and warmth, our guest rooms are simple and comfortable. 
            They are ideal to relax.
            Our rooms are suitable for a wide range of uses, business and private time.
          
Information and Facilities
 Facilities & Services
- Facilities
 - Lobby, Restaurants, Meeting rooms, Accessible restroom, Smoking area,
Wi-Fi, Ice machine, Drink vending machines, AED - Services
 - 24-hour front desk service, Night security, Courier service, Copy & Fax service, Laundry service
 
 Wi-Fi
High-speed Wi-Fi access is available in all guest rooms.
 Payment
The room will be charged upon check-in.
Payment can be made in cash or by the credit cards listed below:
            VISA, JCB, American Express, Diner's Club, UC Card, Master Card, UnionPay Card
Floor guide
- Front Desk: 1st floor
 - Rest room: 1st floor & basement floor
 - Accessible restroom*: 2nd floor
 - * Please inform our staff before using.
 
- Laundromat: 7th
 - Ice machine: 7th floor
 - Microwave: 7th floor
 
- Vending machines: 6th & 8th floors
 - Smoking area: 1st floor
 
Late check-out fee and Cancellation policy
Late check-out fee and Cancellation policy
| until 13:00 | 30% | 
|---|---|
| until 15:00 | 50% | 
| until 18:00 | 80% | 
| After 18:00 | full amount | 
Cancellation policy
The following charges will apply if you cancel your reservations.
| Individual (up to 14 guests)  | 
              No-show | full amount | 
|---|---|---|
| The day of arrival | 80% | |
| The day before arrival | 20% | 
| Group | 15-99 guests  | 
              No-show | full amount | 
|---|---|---|---|
| The day of arrival | 80% | ||
| The day before arrival | 20% | ||
| 9 days before arrival | 10% | ||
| More than  100 guests  | 
              No-show | full amount | |
| The day of arrival | full amount | ||
| The day before arrival | 80% | ||
| 9 days before arrival | 20% | ||
| 20 days before arrival | 10% | 
Breakfast buffet
            & 
            Free refills on all drinks
        Location: Grand Hotel Kanachu Hiratsuka 1st floor Cafe-Restaurant "KAEDE"
          [Hours]6:30 a.m. – 9:00 a.m. [Prices]1,300 yen (tax included)
Restaurants
Japanese restaurant MATSUKAZE

Basement floor
                  Regular closing day: Tuesday
                  [Opening hours]
                  Lunch: 11:30 - 14:00
                  Dinner: 17:00 - 21:00


Cafe-Restaurant KAEDE

Access
2-minute walk from Hiratsuka Station (South exit), JR Tokaido line
- Grand Hotel Kanachu Hiratsuka
 - [Adress] 6-18, Yaezaki-cho, Hiratsuka, Kanagawa, 254-0811 [Tel] +81-463-23-2555 [Fax] +81-463-23-9504
 - [Parking] A parking for up to 54 vehicles is available for our guests only. (1,000 yen per night, 1 standard-sized car only)
 
Train
Terms and Conditions for Accommodation
Contact us
Please contact us by email.
- TEL:+81-463-23-2555
 - FAX:+81-463-23-9504
 












